Support

Support

Any successful firm relies on first-rate customer service and maintenance. You can keep track of all incoming customer requests and problems with ERPNext and promptly address them. You can find the main areas for development by using the database of incoming requests.

You may follow incoming queries from your email using Help Tickets. You can keep track of Customer Problems associated with a certain Serial No. and handle them in accordance with the warranty and other details. Also, you may create maintenance plans for serial numbers and keep track of all maintenance visits to your clients.