Quality Procedure (Standard Operating Procedure)
Quality Procedure (Standard Operating Procedure)
Introduced in Version 12
A Standard Operating Procedure (SOP) that is used as a guide to do standard tasks is known as a quality procedure.
A standard operating procedure (SOP) is a list of detailed instructions created by a company to assist its staff in carrying out everyday tasks. SOPs seek to minimize misunderstandings and failure to adhere to industry laws while increasing effectiveness, high-quality output, and consistency of performance.
There are two categories of quality procedures:
A process with clear steps that you must adhere to in order to accomplish a quality goal
a process including sub-procedures and potential independent steps
Go here: to access the list of Quality Procedures.
Home > Quality > Goal and Procedure > Quality Procedure
1. How to create a Quality Procedure
Click New under the Quality Process list.
Give the Quality Process a name.
Process Descriptions should be entered in the Processes table.
Child Procedure: Link the sub-procedure here if the Quality Process being established is a parent procedure that contains sub-procedures. By doing so, the current process is elevated to the status of a parent and the "Is Group" checkbox is turned on.
Save. If the title is self-explanatory, a quality procedure can also be stored without the process descriptions.

The "Child Process" is connected to the "Parent Procedure." For instance, "Issue Classification" must be completed prior to a resolution, hence "Issue Resolution" is the parent in this case:

2. Features
2.1 Using Quality Procedure in Quality Goal
A Quality Process can be used to a Quality Goal once it has been developed:

2.2 Sub Procedures
Process might be a different quality procedure or merely a set of instructions. A Quality Process can be connected to another one as a sub-procedure:

2.3 Hierarchical View
For simple organizing and navigation, Quality Processes can also be seen in a tree format.
