Customer Provided Items

Customer Provided Items

Sometimes the customer will supply particular items as one or a few BOM components in contract manufacturing. These things cannot be purchased via a "buying cycle" since doing so would turn the customer into a supplier simultaneously. Also, it will cycle through each doctype.

In this feature, a "Material Request" of the type "Customer given" yields a "Stock Entry" of type "Material Receipt" that contains a customer-provided item. When someone subcontracts the manufacturing process to you and provides the raw materials, you can use this capability.

The steps for setting up a "Customer Supplied" item are listed below.

1. Item Doctype was reached where a new "Customer Provided" item was added.

2. Items and Prices > Stock > Home > Item

3. Check the "Is Customer Given" box and enter a default customer in the "Purchase, Replenishment Information" section. Keep in mind that in order to use this function, "Is Buy Item" must be unticked.

How to receive a 'Customer Provided' Item?

1. The creation of a "Material Request" for this item can be automated if a "Production Plan" is used. This means retrieving the product to be manufactured first using a sales order or material request, retrieving items for the work order using the 'Get Items for Work Order' button, and retrieving raw materials for production using the 'Get Raw Materials for Production' button.
2. When a BOM component is marked as "Customer Provided" and a "Material Request" is generated from a "Production Plan," both "Material Request" types — "Purchase" and "Customer Provided" — are generated. The creation of a "Stock Entry" with the aim "Material Receipt" is thus possible.
3. Several 'Stock Entry' - Material Receipt' can be associated with a 'Material Request'. The status will reflect it.
4. The customer will be able to monitor their "Material Requests" on a web portal. Just the customer's "Material Request" will be displayed in the portal due to filtering.